Need support? Our support department is available 24/7. Call: +31 - 23 - 531 92 92.
Please contact our experienced application engineers if you require technical support. They will support you by phone, or they will visit you on site to assist with initialization or breakdown investigation.
Our engineers can be reached during office hours:
- Monday - Thursday from 8:30h - 17:15h
- Friday from 8:30h - 16:00h
In case a defect appears in a product supplied by ABI, the product can be returned to the repairs department. Please provide an accompanying letter with a detailed description of the defect.
Repairs can be returned to:
c/o Repairs Department
2031 BL Haarlem
In case of a production standstill replacement equipment is needed as soon as possible. Should such an emergency arise, please contact our service deparment and clearly indicate the urgency of the situation. We will do our utmost to resolve the issue as soon as possible.
Whatever your logistics requirements, we will work with you to find the right solution.
- Kanban delivery
- Just-in-time delivery
- Customized packaging
- Customized transport arrangements
- Contact us without obligation for other logistics requirements
Operating an application often requires specific knowledge. ABI therefore provides tailor-made training courses to get you up and running with your new application immediately after purchase.